There was once a client of ours who believed she didn’t need social media. We designed her website and tried to convince her that a presence on at least Facebook would complement the website and help grow her business. We even set up her Facebook page — as we’ll do for clients — and made a couple of posts. Then she hit the brakes and said, “STOP. No more Facebook.” I believe it had something to do with not liking Mark Zuckerberg.
Having a Facebook business page is neither political nor an option these days. The beforementioned client could have used Facebook to regularly communicate with her clients and prospective clients during the COVID shutdown.
You’re missing the boat if your business is not utilizing social media. The perfect platform(s) varies from client to client. Maybe you need to be on Instagram but not Facebook. Maybe you need to be on LinkedIn but not Facebook. But you need to be somewhere. Every week, ideally several times a week. Why wouldn’t you? Organic posting for Facebook, Twitter, Instagram, YouTube and LinkedIn is free, and paid advertising on those channels won’t break the bank.
Place your Facebook or Instagram feeds on your website homepage, in the footer area, and place a YouTube video message on your homepage (Google owns YouTube!). We suggest that for all of our clients. And use your Facebook business page after it’s created. We’ve worked with small businesses who launch a page with the best intentions, only to hardly ever post. You need to post. Regularly. Your competitors are on social media. They’re posting. Share the business posts on your personal timeline and increase your reach. Or hire Estep Media Solutions to manage your business page.
You want to be on multiple platforms, if possible. According to the Pew Research Institute, 90 percent of Americans on Facebook also have active accounts on LinkedIn. Among those on Twitter, 73 percent are on Instagram and 95 percent watch YouTube videos.
Besides keeping in regular touch with customers about your special offers and letting prospective clients know about your services and value, here are our top 5 reasons for posting on social media:
So what are waiting for? Let’s get posting.